Bucharest, december 2017

TERMS AND CONDITIONS

GENERAL

 

www.1statribut.com (called “www.1statribut.com” or “we”) is the property of DFS Algoritm Creativ SRL, 1A Aleea Dealul Macinului St, Bl 452, sc D, ap 151, District 6, Bucharest, Romania, under no. J40/6802/2012, VAT Number RO 30311254.

To buy from 1statribut.com, you must fill in your details onto our website.

Access and use of this website and the products and services available through this website (the "services") are subject to the following terms and conditions ("T&C"). By using the services, you are agreeing to all the T&C, as we may update or modify the T&C from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions.

Placing orders on this website means your acceptance of the T&C.

 

PAYMENT

 

The payment of your orders will be made by your choice. You can pay through Paypal or cash on delivery, just for Romania. Also you can pick-up your order from our studio in Bucharest, 14 Calea Giulesti.

 

SHIPPING AND DELIVERY

 

Shipping for Romania costs 18 lei, with Fan Courier.

We ship internationally with Express Mail Service:

 

Please consider that it takes between 5 and 7 working days for us to create your handbag from the day it was ordered (except weekends and National Holidays). 

The shipping takes between 2 to 7 days in Europe, and up to 14 days in the rest of the World, depending on your country.

The package will be brought to your door. Only in case the courier doesn’t find you at the address indicated, you will receive a notice, and you will have to pick up the package from the Post Office.

 

CUSTOMS & DUTY

 

Please note that all shipments outside the EU may be subject to import duties and taxes, which are imposed once a shipment reaches your country. Therefore, additional charges for customs must be borne to you.

 

RETURN POLICY

 

Items purchased on http://www.1statribut.com/ are subject to return policy within maximum 14 days since the order has been received. In order for the return to be processed, please contact us via e-mail and provide us with the reason for your return. We will gladly send you the return form. All orders should be returned using the original packing, return form and the invoice included. The return shipping will be at your cost. We recommend that you retain the proof of return shipping.

 Once an order has been shipped or delivered it cannot be exchanged or modified.

*All changes to your order should be requested via e-mail at contact@1statribut.com before the order ships.

Please return the products in the original package along with the completed return form.

No refund will be taken into consideration if the return instructions are not strictly respected. The original shipping fee is not refundable. 

In case the product has any deterioration other than the manufacturing defects (if any), Atribut has the exclusive right to decide refund accordingly.                    

In case of a valid return, your account will be credited within 15 days from the receiving of the returned products, or we can exchange the product after your confirmation.

 

PRICE POLICY

 

The prices don’t include delivery costs.

 

PRIVACY POLICY

 

DFS Algoritm Creativ SRL, the owner of www.1statribut.com, guarantees the confidentiality of your personal data and  will retain and use  your personal data only for processing the orders, for legal reasons and for marketing purposes.

We need your following informations: name and first name from your identity card, e-mail address, delivery address, telephone number.

 

NEWSLETTER SUBSCRIPTION

 

Subscribing to our newsletter you can receive a 10% off discount code valid once only on www.1statribut.com.

 

 

COMPLAINTS

 

For any complaints, please contact us at contact@1statribut.com or by telephone no. +40 727.770.234. We assure you that we will do our best to solve your complaints in the shortest time possible.